Frequently Asked Questions

Everything you need to know about our premium home fragrances.

What is the average burn time for your luxury candles?

Our signature 10oz candles typically provide a clean, fragrant burn for 60 to 70 hours when following proper wick-trimming practices.

How long do the reed diffusers last?

Home Luxury Scents reed diffusers are formulated to provide a consistent aroma for 4 to 6 months, depending on the humidity and airflow of the room.

Are your products eco-friendly and non-toxic?

Yes, we use a proprietary blend of natural soy wax, lead-free cotton wicks, and phthalate-free premium fragrance oils to ensure a safe experience for your home.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by location and are calculated at checkout.

What is your return policy for opened items?

Due to the nature of our products, we can only accept returns on unused and unopened items in their original packaging within 30 days of purchase.

Can I track my order once it has been placed?

Absolutely. Once your order is processed and shipped, you will receive an email notification containing a tracking number and a link to monitor your delivery status.